Ihg merlin improves efficiency and guest experience across the hotel industry by centralizing critical tools and resources. This allows hotel employees to quickly and easily access the. The reservation tool travel agents use when making an air, hotel, car or other travel service bookings, which additionally provide pricing, availability and reservation functionality. Mar 28, 2023 · to support its diverse range of properties, ihg has developed a powerful platform called merlin that allows its employees to access important information and resources in one. Our process to request a network account has changed.
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