Northwell ESS: The Impact Of Northwell ESS On Patient Care

Research suggests that when people are cared for by medical professionals whose cultural backgrounds reflect their own, the resulting interactions lead to enhanced communication,. When we first established the ofice in 2010, we identified essential components for the delivery of safe, quality patient care: Patient education and health literacy, cultural competence, diversity,. Access to health care. Northwell health is committed to improving the health and wellness of the more than eight million people who live in the communities we serve.